Shipping Policy

Last Updated: 23-May-2025

Pragati Computer Trading LLC – TechBuyDubai.com

At TechBuyDubai.com, we strive to provide fast, reliable, and convenient delivery options to ensure your products reach you in the shortest possible time.

Order Confirmation, Processing & Shipment

Order Confirmation

Once your order is placed and payment is confirmed, you will receive an email from TechBuyDubai.com with your order number and payment confirmation.

Processing & Shipment

We aim to process and ship your order by the same or next working day (Monday to Saturday) after receiving your order.

Weekend Orders

Orders placed on Sundays or public holidays will be processed on the next working day.

Tracking Information

Once your order is shipped, you will receive a confirmation email with your order number and tracking details to monitor your shipment.

Delivery Updates

If your order does not arrive at the estimated delivery date, we will contact you with a status update. Delays of 1-2 days may occur if the requested item is out of stock.

Payment Confirmation

You will receive payment confirmation via email immediately after the transaction is completed successfully on our website.

For digital or subscription-based services, payment confirmation will also be sent via email immediately after the transaction.

Multiple transactions may result in multiple postings to the cardholder's monthly statement.

Delivery Address Authorization

Authorized Receiver

Should you be unavailable at the time of delivery, TechBuyDubai.com will consider any adult present authorized to accept the order on your behalf.

Alternative Delivery

If no one is available, we will ensure the package remains secure and contact you to arrange a convenient alternative delivery time.

Proof of Delivery

TechBuyDubai.com retains proof of delivery signed or electronically confirmed by the registered customer or authorized person at the delivery location.

Delivery Options

Enjoy a variety of delivery options to meet your requirements:

Standard Delivery (UAE)

Most Popular
Cost: AED 8.99 (Free for orders above AED 100)
Duration: 1-2 working days
Note: Orders must be placed before 3:00 PM for same-day processing. Deliveries are not made on Sundays or Public holidays. Out-of-service areas may incur additional charges.

Dubai Same Day Super Express Delivery

Lightning Fast
Cost: AED 13.99 (Free for orders above AED 250)
Duration: 1-6 hours
Requirements: Orders must fit in a bike box (50×50 cm and weigh up to 8 kg). Orders must be placed before 3:00 PM.
In certain cases, same-day delivery may not be feasible without confirmation from our team via WhatsApp or email.

International Shipping (GCC Countries)

DHL (Express)

Duration: 3-5 Working days

Countries: Saudi Arabia, Kuwait, Bahrain, Qatar

SMSA (Economy)

Duration: 4-9 Working days

Countries: Saudi Arabia, Kuwait, Bahrain, Qatar

Best Line (Express)

Duration: 2-3 Working days

Countries: Oman Only

Shipping Rates

Calculated based on the number of items and weight. Details are available at checkout.

Customs & Duties: International orders may incur local duties, taxes, brokerage fees, or other third-party charges, which are not included in the shipping fee. These charges are the sole responsibility of the customer (consignee). We recommend checking your local customs regulations to understand any applicable fees before placing an order.

Important Notes

  • All delivery timelines are based on working days (Monday to Saturday).
  • The recipient of an international shipment is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping cost and cannot be calculated in advance.
  • Multiple transactions may result in multiple postings to the cardholder's monthly statement.
Trade Restrictions: TechBuyDubai.com will NOT deal with or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of the United Arab Emirates.

Contact Us

For any questions or concerns regarding your shipment or special delivery requests, please contact our customer support team at:

Phone: +971 4 3304762

Mobile: +971 566649877

Email: info@techbuydubai.com

Working Hours: 10:00 AM – 9:00 PM (Mon – Sat)

Thank you for choosing TechBuyDubai.com. We are committed to providing you with a seamless shopping and delivery experience.